1) All of the products from MAXORS come with two years warranty since the date of purchase.
2) Warranty is for normal machine faulty, while artificial damage, means man-made damage is not MAXORS`s responsibility to provide free warranty, such kinds of repairing will be charged for replacements.
3) MAXORS will not do refund, return products will be repaired/replaced at the factory. And broken products on arrival should be reported to us within 7 days from purchase.
4) Before returning, please report to us via E-MAIL or FAX with a RDF(Returning Details Form). Customers can download the form on www.maxors.com, or contact our sales for it.
5) For return items, MAXORS will cover the shipment fee when shipping the item back to customers, while customers is responsible for the returning shipment cost to MAXORS.
6) Warranty not including accessories, but MAXORS will supply accessories for customers on www.maxors.com.
Warranty will be void for the following situation.
1) Warranty tag removed or damaged.
2) Parts taken or replaced.
3) Damages caused by undue wear and tear, improper installation or operation, misusing, accidents.
4) Attempt reparation taken by unauthorized persons.
5) Any of other artificial damages.
Videos or pictures will be good for describing problems, so please make some records when needed for warranty.